User manual: how to book and manage parking spots in the web app

Tidaro is an intuitive app that lets you book and manage company parking spots.

Booking parking spots

Go to the spots section in the menu, and proceed to the book a spot tab.
From the drop down menu choose parking area in which you want to book.

To book first available spot, click book any and the system will assign it to you.
To choose your spot from the map of the office, click choose. On the map, available spots are indicated by circles. Click the one you want to book and confirm your choice with book this spot button at the bottom of the screen.

NOTE FOR FREE DEMO ACCOUNT USERS: In the free demo account, there is one exemplary employee with permanently assigned parking spot.

Joining waiting lists to book a spot

1. When you enter Tidaro, from the Spots tab, head over to Book a spot.

2. Choose your desired parking area from the dropdown. If there are no spots available for your desired days, you can join a waiting list, by clicking on the Join the waiting list button. You can join multiple lists for multiple parking areas.

3. It seems that you are the 1st on the waiting list. A confirmation message is now showing up on the screen saying that if a parking spot will become available, the system will automatically book it for you, and you will receive a notification with the details.

4. If you no longer need a parking spot for the day, you can click on Get off and you will no longer be in the list. A message will show up asking you to confirm this action.

5. You can also get off from a waiting list from the Home tab, not only from the Book a spot tab.

6. If you confirm the booking, you will see that a specific spot will be assigned to you, and you can click the Locate button to see it on the map.

IMPORTANT! Customers must contact us to enable this functionality.

Releasing parking spots

Go to the spots section in the menu, and proceed to the release spots tab.
You will see a list of booked spots. Mark those you want to release by clicking a green circles and confirm your choice by clicking release button at the bottom of the screen.

ADMINS: Booking priorities for parking spots

NOTE: Employee groups are created during account configuration and can’t be created manually in the app. If you want to add or configure employee groups, please contact us at support@tidaro.com

To check or change employees’ groups, go to the Preferences tab in the menu.
Unfold the manage employees tab, and click employees.
Choose employee you want to overview.
In the details you will see in what groups the employee is.
For example, you can have a group called “Drivers” for all the employees that are driving the company’s cars. You can allow them to book 10 days in advance.
In the example below, Nancy has been assigned to the Sales Team and Drivers groups. You can always go to Edit and change the group for a specific employee.

ADMINS: Assigning employee groups to parking area

NOTE: Employee groups are created during account configuration and can’t be created manually in the app. If you want to add or configure employee groups, please contact us at support@tidaro.com

Go to preferences section in the menu.
Unfold the manage spots menu and click manage parking spots.
Choose the parking area you want to manage.

Go to employee groups tab.
Click + assign employee group button at the bottom of the screen.
Choose the group from the list list, and confirm your choice with + assign button at the bottom of the screen.

ADMINS: Managing employees

Go to preferences section in the menu.
Unfold the manage employees menu and click employees.
Search for the employee you want to manage in the app from the list. You can search through the list using search bar above.

Click on the name of the employee you want to manage.
Next screen shows all employee’s reservations that you can now manage.

ADMINS: Inviting new employees

Go to preferences section in the menu.
Unfold the manage employees menu and click employees.

Click invite an employee button at the bottom.
Fill in the name and email address, and assign a new employee to the proper zones.
Confirm your actions with invite an employee button at the bottom.

ADMINS: Deleting employees

NOTE FOR FREE DEMO ACCOUNT USERS: In the free demo account you can only invite new users. You can’t instantly add simulated users.

Go to preferences section in the menu.
Unfold the manage employees menu and click employees.
Search for the employee you want to delete in the app from the list. You can search through the list using search bar above.

Click on the name of the employee you want to delete.
Click Remove button under remove employee section, and confirm your action with Yes, I’m sure! button.

ADMINS: Resending the account activation email

Go to preferences section in the menu.
Unfold the manage employees menu and click employees.
Search for the employee you will resend the invitation to from the list. You can search through the list using search bar above.

Click on the name of the employee you want to resend the invitation to.
Click resend the account activation email and confirm your action with Yes, resend it! button.

ADMINS: Setting a default number of visible workdays available for booking

Go to preferences section in the menu.
Unfold the manage parking spots menu and click parking spot releasing settings.
Type in a new value and confirm changes by clicking save button.

ADMINS: Disabling the spot sharing feature

Go to preferences section in the menu.
Unfold the manage parking spots menu and click parking spot releasing settings.
Click release only to “book a spot” tab and confirm changes by clicking save button.

ADMINS: Overviewing the car park

Go to preferences section in the menu.
Unfold the manage parking spots menu and click car park overview.
Choose the date and the zone you want to overview.

The app will show you a list of all spots in the zone.
To change the reservation, click change button next to the desk, choose what you want to do, and apply changes with confirm button.

ADMINS: Providing license plate numbers

During account configuration, the company decides if employees should provide their plate numbers in the app. If so, employees will need to type up to 3 plate numbers before the first booking. There will be a notification on the home screen.

To add plates numbers, click add on the notification. The app will display a pop up where you can provide up to 3 numbers. Type in at least 1, and confirm your action with save button.

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