When an employee books a spot in advance, there’s always a possibility that plans will change, and the reservation might not be needed anymore. If the company policy uses the check-in feature, the employee must check in within a specified time frame. Certain companies can also enable the auto release option, meaning that a booking can get automatically canceled if a check-in is not performed.
When an employee goes inside the Tidaro app, and there’s a booking made for that day, they will see a check-in section in the main home screen. All a user needs to do is to click/tap on the Check in button to announce the arrival at the office.
Whenever someone books a spot inside Tidaro, and the day of the booking comes, they can receive three types of check-in reminders:
When the check-in notification shows up, the user can choose to close it or to check in.
Employees can also receive check-in reminder emails.
With Tidaro, employees can book a spot for a few hours or the full day.
When it comes to check-in reminders, there are some tiny differences when Tidaro works in daily mode, or hourly bookings mode.
How check-in works when hourly bookings are enabled
Let’s assume an employee is working the night shift, and has booked a spot starting from 4 p.m. until 8 p.m.
The employee will see a check-in message in the app, as well as receive a notification to check-in between 3 and 5 p.m. This means that there is an interval of two hours available for check in. The interval starts one hour before the booking starts and ends one hour after the booking has started. This is called the check-in window and can be personalized by the company.
How check-in works when dealing with daily booking only
Each tenant has a default time range for a full working day. Let’s assume that the default is 9 a.m. to 5 p.m. The check-in window will be from 8 a.m. to 10 a.m. (2 hours).
So, the rule for the check-in window is as follows: 2 hours check-in window, beginning one hour before the booking starts, and ending one hour after.
Important: If an employee wants to check-in later, he won’t be able to do it, because there will be a message in the Tidaro app saying that check-in time has passed.
If the QR check-in is required by your company, after making a desk or spot booking, you will see a new window in the home tab.
To complete check-in, click the Scan QR code button, and then use your phone’s camera to scan the code provided by your administrator.
On top of check-in, employers can also enable the auto-release option.
This means that when an employee has a booking, but does not check-in during the check-in window, the booking is automatically released (cancelled). The parking spot will become available for booking.
This means that the user will see a message in the app saying that check-in needs to be performed during a specific time frame, else the booking will be cancelled.
If the check-in window has passed, the employee will be informed via email or push notification that their booking has been canceled because the time for the check-in has passed.
Important: The check-in window can be personalized, as well as the exclusion groups and the timings of the reminders.
If a tenant wants to enable check-in, they can contact us at support@tidaro.com, and we will do the setup.
