When an employee books a desk in advance, there’s always a possibility that plans will change, and the reservation might not be needed anymore. If the company policy uses the check-in feature, the employee must check in within a specified time frame. Certain companies can also enable the auto release option, meaning that a booking can get automatically canceled if a check-in is not performed.
When an employee goes inside the Tidaro app, and there’s a booking made for that day, they will see a check-in section in the main home screen. All a user needs to do is to click/tap on the Check in button to announce the arrival at the office.
Whenever someone books a desk inside Tidaro, and the day of the booking comes, they can receive two types of check-in reminders:
When the check-in notification shows up, the user can choose to close it or to check in.
Employees can also receive check-in reminder emails.
With Tidaro, each tenant has a default time range for a full working day. Let’s assume that the default is 9 a.m. to 5 p.m. The check-in window will be from 8 a.m. to 10 a.m. (2 hours).
So, the rule for the check-in window is as follows: 2 hours check-in window, beginning one hour before the booking starts, and ending one hour after.
If an employee wants to check-in later, he won’t be able to do it, because there will be a message in the Tidaro app saying that check-in time has passed.
Some tenants might want to exclude certain groups of employees from checking in. For example, a company might choose to exclude the customer care team, or managers.
On top of check-in, employers can also enable the auto-release option.
This means that when an employee has a booking, but does not check-in during the check-in window, the booking is automatically released (cancelled). The desk will become available for booking.
This means that the user will see a message in the app saying that check-in needs to be performed during a specific time frame, else the booking will be cancelled.
If the check-in window has passed, the employee will be informed via email or push notification that their booking has been canceled because the time for the check-in has passed.
Important: The check-in window can be personalized, as well as the exclusion groups and the timings of the reminders.
If a tenant wants to enable check-in, they can contact us at support@tidaro.com, and we will do the setup.
If your company required check-in by scanning QR code, in the web app you will see a banner telling you to use the mobile app to scan it. The QR code should be provided by your administrator.
To access QR management panel, go to Preferences, unfold the Manage employees menu, and click on QR codes management.
This panel allows administrators to:
