Summer Promo: Get 20% Off!

The Canva Hybrid Working Way: ‘What Works for You, Works for Us’ 

Canva hybrid working
In this article

The pandemic was finally close to its end… 

In an internal survey, 79% of Canva’s employees reported they felt productive while working from home, while 81% wanted to continue working hybrid. 

And so, it stayed… 

“We believe traditional workplaces will become the exception when it comes to the future of work. If one thing’s for sure, it’s that we’ve disproved the notion of collaboration being best in one way or in one place. We’ve seen this through our own platform, with team adoption and collaboration skyrocketing as millions of people around the world embrace a more hybrid way of working.” 

The Canva Team 

Canva is a global online platform that empowers anyone to become a designer. It has a user-friendly drag-and-drop interface and massive library of templates, fonts, and media (photos, illustrations, videos, audio) so that everyone can create stunning visuals for any project (presentations, documents, social media posts, etc.). 

Canva is on a mission to democratize design for everyone, allowing anyone to communicate visually in a way previously reserved for professionals. 

In 2024, Canva was valued at $26 billion, and has 185 million+ monthly users. 

At, Canva, there are three categories of working, based on what works best for each person and their team’s goals: 

  • Hybrid: Employees have the flexibility to work from a Canva campus (office), or from home, or a combination of both.  
  • Permanent remote (~25% of employees): The employees’ main residence and workplace are outside of a distance radius of one of our campuses or hubs (co-working spaces). They spend most of their time working remotely. 
  • Onsite: Due to their work, some teams will work most of their time at one of the Canva campuses (e.g., hospitality and facilities teams). 

If you think about it, it’s all hybrid working with a spice of onsite (in various quantities), right? 

Canva’s Hybrid Working Way: The Pillars 

Canva wanted to design a work model that used the flexibility of remote work (like flexible hours) while fostering the in-person connection and collaboration they’ve been missing during the pandemic. This led them to identify the two pillar of their hybrid working model: 

Flexibility: Canva’s employees are empowered to work in the way that they feel most productive, whether that’s mainly from home, from an office, or a mix of both. 

Connection: Fostering a culture of empowered collaboration and connection, where teams can thrive and build a strong foundation for the future. 

“With no company-wide mandate for office time, we trust our team to choose the type of work environment that works best for them and their team. While hybrid work isn’t a one-size-fits-all solution for everyone, we regularly hear how much our team values our hybrid work model to balance moments of in-person collaboration with life outside of work.” 

Jennie Rogerson | Global Head of People at Canva 

Behind Canva’s 2 pillars, hide the following guiding principles when working hybrid: 

  • Think team first: Canva is diching the one-size-fits-all approach. Teams decide their ideal virtual/in-person mix.  
  • All company-wide events will continue in a global and hybrid format. 
  • Plan some office time each season: Canva believes that building a unique culture thrives on connection. This is why they encourage everyone to return to the office 1-2 times per season. These gatherings foster collaboration and celebrate milestones. 
Onsite events at Canva

Source 

Async Working at Canva 

As a team working across the globe, they default to asynchronous communication. They also embed visual communication into their everyday operating practices, tech stacks, and work environment to increase efficiency and collaboration. 

They use online whiteboards, video messaging, docs, and presentations to gather information, brainstorm ideas, and make quick decisions from anywhere in the world. If someone can’t make a meeting, they create a talking presentation so they can catch up at any time and from any location. Speaking of meetings, they have introduced Meeting Free Wednesday.   

For Canva it is crucial to equip teams with the information they need to perform their roles effectively while deepening alignment and understanding around the Canva mission, values, and goals.    

Connection and Belonging at Canva 

Many people think that one of the biggest downsides of working hybrid or remotely is the fact that people feel less connected, and they do not feel like they belong… 

Now, this might hold true in many situations. 

But, as Giorgia Savic (team culture facilitator) pointed out in one of our interviews: 

” When we know that our influence and contribution have value and that our influence can change the decisions of the group, that is when we feel that we belong. When we operate in the context of norms and values that we share and respect, then we feel connected, and the connection is fundamental to belonging.” 

Canva has a clear value and mission that is communicated and shared across the company. The leadership of Canva is aware that employees have their unique identity and lived experience and contribute their talents and skills to the Canva mission. 

How is this proven? 

Well, for starters, they designed Canva Collectives. These are Canvanaut-led spaces for underrepresented groups where they can come together and connect. This happens across all locations globally. 

Also, Canvanauts can meet at Canva Clubs to build connections beyond work. 

Canva Clubs offer something for everyone, whether they’re a seasoned gamer, a baking enthusiast, or a budding rock climber. Within the Canva Clubs, employees are encouraged to explore their passions virtually or in person. 

Canva also has a project called Women @Canva. This is a safe space to celebrate achievements, drive gender equality and support women to flourish both personally and professionally. 

You can find some inside Canva employee stories here, if you want to dive deeper into the Canva culture, vibe, and atmosphere. 

Speaking of vibe, Canva has a Vibe team, Chris Low being the Head of Vibe. Over the last decade, they’ve been busy designing beautiful physical spaces with cafes, bars, and outdoor areas for interaction. They are also in charge of crafting engaging events, social clubs, and volunteer opportunities. 

Their biggest project now is opening the new Canva Sidney campus in 2026. 

Canva Sidney campus

Source 

Even if Canva does not enforce any return to office, in Sydney, over half of the team goes to the office one or more times per week, while a quarter of the team spends at least two days per week in the office. 

The Canva Vibe team is also developing Canvazine: the weekly dose of Canva news. Every Monday, the Canvazine si being sent to all the Canva offices worldwide. It’s a one-stop shop for all things Canva, keeping everyone informed in a fun and engaging way. Inside each issue, the employees will find: 

  • Info on the upcoming events and workshops, 
  • Birthday and work anniversary shoutouts, 
  • Info on product updates, 
  • Community stories. 
Canvazine magazine

Source 

Speaking of birthdays, a beloved tradition at Canva is the Birthday Wheel. Every week, celebrating Canvanauts get a chance to win a surprise gift with a spin. When everything moved online during the pandemic, the wheel cleverly adapted – transforming from an in-office ritual to a virtual celebration on Zoom, complete with an online wheel. 

Conclusion 

In the wake of the pandemic, many companies are rethinking traditional work models.  

Canva’s story is an inspiring one, proving that hybrid work can work and make everyone happy, and working towards common goals. 

In this story we explored the key elements of Canva’s successful hybrid work strategy: 

  • Flexibility is key: Work from home, office, or a mix. 
  • Connection matters: Teams decide virtual/in-person balance, with seasonal gatherings and global hybrid company events. 
  • Building belonging: Groups like Canva Collectives and Clubs foster community. 
  • Positive work environment: Beautiful offices, events, and social activities. 
  • Canvazine keeps everyone informed: Weekly internal newsletter. 

But is it all milk and honey? Probably not. But, if you rinse and repeat, every process can be improved. 

“While we don’t yet have all of the answers, we’ll continue to evolve this model based on our learnings and continued feedback.” 

The Canva Team 

Hybrid working at Canva

Source 

Want to read more inspiring stories on how to make remote and hybrid working, work? Check out the Dropbox story, and the Atlassian story

Now, if you want to find out more about how to manage hybrid workplaces, we’ve created a very thorough guide for you. So, make sure to check Mastering Hybrid Work out!     

Picture of Alina Belascu
Alina Belascu
Alina is a digital marketer with a passion for web design. When she’s not strategizing she’s doing photography, listening to podcasts on history and psychology, and playing with her 2 dogs and cat.